Are you ambitious and energetic? Good, because so are we.
We offer our associates career opportunities around the world and a rewarding work environment. We encourage you to take initiatives. We are enriched by your skills and your personality. We’re Sonepar—POWERED BY DIFFERENCE.
The will to dare
We dare to push boundaries. We question, we explore new ways, different ways. That’s how we stay ahead. It’s how we anticipate and effectively respond to customer demand. We are entrepreneurs, innovators. We dare to take risks—and we learn from our mistakes. Our people are trusted to seize new opportunities, because we believe that being bold is one of the best ways to grow.
The entrepreneurial mindset
It all started in August 2016. We were working on-site on a major construction project called RAPID (Refinery And Petrochemical Integrated Development), Petronas’s new oil refinery in Pengerang, a project costing a total of $27 billion. While we were having lunch nearby, we noticed an unused one-story building in the restaurant parking area. We were well aware of the need for greater responsiveness at the Petronas worksite and of the service that we could provide, so we jumped at the opportunity. Just one month later, we had turned the small building across from the restaurant into a new KVC branch with seven dedicated staff members and three delivery trucks to transport all the equipment and electrical products needed. In 2017, our on-site outlet booked sales of €2.1 million and got us a hundred additional customers.
Decentralization as key driver of success
Seagate, a US hard disk drive manufacturer, was already pleased with the integrated supply service we provided them, and in the last quarter of 2004, they wanted to enjoy the same service in Southeast Asia and China. The challenge facing us was not only to transplant an American business model in Asia, but also to succeed at it in an area where we had yet to establish a presence! As an entity close to the Asian Market, Vallen Australia came forward and opened an office in Singapore, a central and therefore strategic location. To replicate the US concept, they needed to gain an understanding of the local industry, work out the necessary infrastructure, and recruit and train the personnel required to operate it. Where its US competitors had failed, Vallen Asia grew its business by assisting Seagate partners throughout Asia and subsequently moved into other industries. Sonepar’s principle of decentralization meant that Vallen remained agile and continually refined the model to meet market needs.
Create the future
Thanks to our forward-thinking work, we proudly create the future. By sharing our expertise and our passion, we forge the most long-lasting relationships with our customers and associates that we can.
Sustained by our family shareholders and the values they uphold, we act on a long-term commitment and we invest in creating a better future, a better planet.
Sonepar and predictive analytics
To enhance our customer service, we make use of Artificial Intelligence due to its relevant recommendations for analytics. Several entities test and implement solutions that could be generalized. The technological support provided by AI allows us to optimize performance in several ways by:
- Predicting delivery times: based on data about past experience with a supplier, we provide our customers with reliable and up-to-date information
- Optimizing the purchase experience: the analysis of purchasing behaviors provides helpful information on how we can proactively offer the products and solutions best suited to the profile of each buyer.
- Combatting customer attrition: AI’s predictive ability helps us identify customers likely to switch suppliers and understand why they are dissatisfied, so that we can put in place plans of action to improve customer retention.
Interested in thriving in a global organization and getting your share of its success?
We strive to be the best, and we share our success with associates, customers, suppliers and shareholders.
With commitment and collaboration, we achieve more and succeed, together.
Local meets global
We know where we come from.
Wherever we operate around the world, we value the local culture. A key ingredient in our global success is the deep knowledge that our operating companies have of their markets. Local personality plus global reach: that’s what enables us to join together on major worldwide projects.
We power the world
Our job is to make life easier for our customers—assisting them with projects of all kinds, be they large or small.
For that reason, we are committed to delivering outstanding customer service at all times, and to taking new paths so that we can offer the best possible solutions.
The expectations of our customers are ever-growing, and our range of products and services grows with them.